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Thread: I have a job interview for a "front desk" of a Hotel, Rest/mgmt. which I would be...

  1. #1
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    Default I have a job interview for a "front desk" of a Hotel, Rest/mgmt. which I would be...

    ...great at---any tips? I don't interview a LOT and am a little old school and get nervous some--usually when I get there I do well- but honestly- any help would be greatly appreciated! I have been in the same bldg about 21 years! I am not 40 yet.

  2. #2
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    Follow these instructions and you will do well in ANY interview.

    PREPARATION

    1.Know your strengths and weaknesses. Be prepared with a solid presentation of your strong points so that your weaknesses seem slight in comparison. The interviewer will be constantly probing for weaknesses and testing for strengths.

    2.Know the requirements of the job so that you can relate how your qualifications compare with these requirements. You must be able to show the fit between " what you can do" and "what must be done." You must be prepared to show why you should be hired.

    3.Know the company: its products and/or services, its competitors, its history, size, location of plants and the like. A brief description of the company usually accompanies an advertisement for vacant positions.

    It is also useful to find out who will interview you. Research of this nature can pay dividends in helping you prepare yourself and determine the direction the interview will take.

    4.Know the difficult questions that are typically asked and prepare your answers to these questions.

    5.Write down your own questions. Near the end of the interview, you will be usually asked if you have your own questions. This is the time to inquire about the nature of the work, the working conditions, working hours, training programs given to employees, chances for career growth and advancement, and any other points that may have not been covered yet. Questions pertaining to salary or benefits are never discussed at an interview unless the interviewer introduces them. You may ask these questions after the job is offered to you, and before you accept.

    6.Attend to your personal appearance. Your preparation will produce negative results if you neglect your appearance. The people who will be deciding whether to hire you or not will be looking at you very closely.

    7.Check details of the interview. Find out the exact time and place for your appointment and program yourself to allow for emergencies, such as a traffic jam or flat tire. If you are unfamiliar with the location where the interview will take place, you should check it out beforehand.

    You should plan to arrive at the designated place15 minutes ahead of schedule. While waiting, you can use the time to review the points to be covered in the interview or to observe the office environment and the employees going about their work.

    Bring also with you a pad and pen for jotting down things you need to remember such as the date and time of a second interview, names, correct titles, and addresses of those who interview you. You will need this information for your post interview thank you notes.

    DRESS CODE

    The following are accepted standards in the job market. Follow them if you want to make a positive first impression.

    Women:
    ØDon't wear your skirts too short or too tight, heels to high, or blouses too low and too sheer.
    ØSkip the loud nail colors and long nails. Keep your makeup subtle.
    ØCarry an extra pair of stockings just in case and wear them, even in the summer.
    ØDon't wear too much jewelry; keep it simple. Don't wear lots of earrings.
    ØConservative blouse and suit, with skirt not too short, sensible heels, subtle make up and jewelry.
    ØFill only one hole with earrings if you have many. Never wear large hoop earrings
    Men
    ØDon't wear an earring.
    ØKeep your nails clean and trimmed and remember to shave.
    ØWear knee length socks that match your pants to avoid "the sock gap."
    ØA dark suit, white shirt, tie and dark oxford shoes. (This will vary from country to country and the type of job being applied for).

    Everyone
    ØIf you think you need a haircut, get one.
    ØDon't splash on too much perfume or aftershave. Many people are allergic to scents.
    ØDon't wear a nose ring.
    ØTake a shower that morning and wear a deodorant.
    ØPolish your shoes and press your clothes the night before.
    ØAbsolutely don't chew gum or smoke.
    ØIf you suffer from sweaty palms, keep a handkerchief with a little baby powder or cornstarch in it. Before your interview, go into the restroom and dry your hands with it.

    CONDUCT DURING INTERVIEW

    ØDon't accept coffee, tea or even water even if it is offered; having a drink is a distraction you don't really need right now.

    ØShow enthusiasm for your present job (even if you are not that excited about it).

    ØListen carefully to the question asked. Pause for a moment before answering. Paraphrase the question if you are not sure you understood it.

    ØIf you don't understand the question, ask for it to be repeated.

    ØMake sure that by the end of the interview you've gotten across your strongest skills or characteristics. Be specific about them. It is always a good idea to prove your expertise and personal skills by giving examples.

    ØLeave the interview with a good closing impression -- a firm handshake, a smile, good eye contact, a "Thank You", and a closing statement like, "I am very interested in this position," or "When can I expect to hear from you?"

    INTERVIEW QUESTIONS

    Here are some questions that employers often ask candidates. Prepare answers for these and you won't fear them, or any variation of them. Be brief. Answers to questions should not take more than 90 seconds. Do not ramble during the interview.

    All answers should relate to the heart of the issue: Are you qualified to do the job for which they are hiring? Never lose perspective of this. Look at each question as an opportunity to present your case. Exude confidence but do not be boastful or arrogant.

    About yourself:
    ØWhat can you tell me about yourself?
    ØWhat are your strengths?
    ØWhat are your weaknesses/failures?
    ØDescribe your long and short-range goals.

    Business questions:
    ØWhy do you want to work here?
    ØWhat special qualities do you bring to this job?
    ØWhat was your worst job?
    ØDiscuss a problem you have had at work with your boss (or coworker) and how you resolved it. Watch out, this is a trick question. Never let them trick you into saying a negative comment about your former boss, co-worker, position or company. Always stress the positive behaviors you learned from difficult situations.
    ØHow do you define success?
    ØWhere do you see yourself, career wise, in the future? Watch out, this is a trick question. Remember that the main concern of the employer throughout the interview is to fill the open position with someone who will be successful and stay in it.

    School questions:
    ØDo you think your school grades represent you?
    ØWhat was the main thing you got out of going to college (high school)?
    ØWhy didn't you get a degree?
    ØHow did your education prepare you for a career?
    ØWhat did you learn in school that can help you on this job?

    And finally:
    ØIs there anything else I need to know about you?
    ØDo you have any questions?

    An interviewer might also ask you to:
    ØExplain or defend any statement you made in your resume.
    ØDiscuss any skill you may have listed.
    ØDiscuss any lapses in employment times.

    For an in-depth study on interview questions and the interview itself please go to this link. http://www.job-interview.net/

    Peace and blessings!

    Source:
    My Counseling Files

  3. #3
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    Aug 2007
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    hey chicka~ Make sure you sit up straight, smile a lot, make eye contact, act professional but easy going. Let them know that you are a team player, and your a fast learner. Good Luck!

  4. #4
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    Apr 2011
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    Hi,

    Good ideal, pls try to keep posting. I like this topic very much and I will digged this one. Tks again.

  5. #5

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    Topic is good, also the information is very efficient...

  6. #6

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    thanks for sharing info ,

  7. #7
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    Sep 2011
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    Quote Originally Posted by McKenna1 View Post
    ...great at---any tips? I don't interview a LOT and am a little old school and get nervous some--usually when I get there I do well- but honestly- any help would be greatly appreciated! I have been in the same bldg about 21 years! I am not 40 yet.
    Nice post, Abel.
    I've found some interview questions. You can refer for your preparation.
    hope it's helpful...

    1. What are the occupation specific tasks that you have performed in your previous organization?
    The job specific tasks that I performed in my previous organization include checking out the in and out time of all the customers, creating database of customer which include customer address, mobile number etc, and maintaining the office area and desk neat and clean to facilitate customers. I also supervised staff by assisting them on different work and managed the customer related tasks such as giving room, taking cash and providing customer requirements.

    2. What is your qualification?
    It is the most frequently asked interview question. It is a very simple question and the interviewer expects a straight forward answer from you. Just provide a brief summary of your educational qualifications and your professional experience and skills to the employer or interviewer.

    3. Please tell us something about your educational qualifications, experience and skills?
    Well, I have ample experience in this field. I can easily create database by using Microsoft Access and SQL. I am capable of supervising all the duties of staff and managing different age customers. I possess excellent communicational, interpersonal and organizational skills. I can easily perform different activities such as faxing, copies document, answering phones, mailing etc.

    Good luck!
    4. Tell me about a time that you had a lot of work to do in a short time. How did you manage the situation?
    It is a nice question for you to shine. The way you answer this question will discriminate you from rest of the candidates. Here, the interviewer is looking for specific strategies that you use to manage pressure situations. Talk about prioritizing your work, cooperating with others and making to-do lists.

    5. Why should we choose you for this post?
    Well, I am an experienced, disciplined and reliable person with the ability to face challenges. I have excellent ability to learn new things related to this field. I think I carry all those attributes that you are looking for.

    Read the above listed questions and practice the answers. These questions will surely help you. Do not forget to say ‘Thank You’ to the person or people who interviewed you.

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